Phone Hanging Up After 8 Hours (Reasons & Fixes)

Last Updated: November 8, 2024
Published by Ruby Cobb

Mobile networks and service providers sometimes implement measures that automatically end phone calls. These measures help manage network resources and ensure the calls made are intentional.

Operational Limits of Mobile Networks

Mobile networks are designed with operational thresholds to maintain system integrity and user experience.

For instance, you may encounter an automatic hang-up of your ongoing phone call after a fixed duration. These limits:

  • Prevent overloading of network resources.
  • Ensure equitable access to network services for all users.

Note: These limits are not standard across all networks and may vary based on technical specifications and regional regulations.

Carrier-Imposed Duration Restrictions

Your service provider might impose call duration restrictions as part of its policy.

Common reasons for such restrictions include:

  • Preventing unintentional usage: This helps avoid unnecessary charges on your phone bill if a call is inadvertently not terminated.
  • Mitigating fraudulent activities: Long-duration calls can be a tool for fraud, so carriers preemptively cut off calls to reduce risks.

Carriers usually document these restrictions in their service agreements, so you should review your carrier’s specific policies for detailed information.

Technical Aspects of Phone Calls

Understanding the technical aspects of why your phone call might terminate after a certain period involves exploring system time-out protocols and software-level management.

System Time-Out Mechanisms

Your device may include firmware settings that inherently limit call durations to ensure that accidental dials do not persist indefinitely, which could strain network systems and affect overall performance.

Telephone carriers typically implement a maximum time limit for calls, which can often be around 8 hours. This measure is in place to manage the network’s load and prevent potential overloads, thus maintaining optimal service quality for all users.

  • Network-imposed limits: Ensures even resource distribution and prevents overuse.

Software-Level Call Management

At the software level, the operating system of your phone can have built-in management systems that supervise active calls.

System updates and application interference could be responsible for call disruptions.

For example, if software issues or updates are pending, they might interfere with ongoing processes such as phone calls, causing them to hang up.

  • Malware and third-party apps: Unverified apps may disrupt call functionality.
  • Pending updates: Can lead to unexpected call termination if conflicts arise between the call management software and unsynchronized app versions.

Troubleshooting and Prevention Strategies

When you encounter that your phone hangs up after 8 hours, there are several steps you can take to troubleshoot and prevent this from occurring.

First- check for software updates.

Manufacturers frequently release updates that can fix bugs and improve stability.

Navigate to your device’s settings, find the software update section, and install any available updates.

Second- examine any third-party apps, particularly those that manage your calls or have access to your network settings.

Make sure they are updated or try uninstalling them temporarily to see if the issue persists.

The following list provides additional strategies to troubleshoot and prevent unwanted call terminations:

  • Restart Your Phone: A simple reboot can clear temporary glitches.
  • Factory Reset: If the issue continues, consider backing up your data and performing a factory reset.
  • Check Carrier Settings: Sometimes, carrier-imposed limitations cause disconnections.
  • Disable Wi-Fi Calling: If this feature is enabled, try turning it off as it might be causing disconnections.

For prevention, regularly scan your phone for malware, especially if you install apps from outside the official app store, as malware can cause unexpected behavior.

Also, be aware of the network coverage in your area.

Weak signals or switching between cell towers can cause calls to drop.

Ruby Cobb
Ruby has a passion for all things tech. Whether that be building computers, setting up a network, or wiring a home theater. Ruby is an avid gamer, writer, and researcher. When she's not writing articles for Rocky MTN Ruby she enjoys hiking, binge watching TV shows, and playing with her German Shorthaired Pointer.
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