How to Reset Hisense Roku TV: A Step-by-Step Guide

The reset process for your Hisense Roku TV can involve different methods, each serving to address specific issues you may encounter.

Understanding when to perform a reset and the type best suited for your situation is crucial.

Types of Resets

Soft Reset: A soft reset is akin to restarting your TV, similar to how you might reboot a computer. It does not erase your settings or personal data.

To perform a soft reset, you can simply:

1. Turn off your TV.
2. Unplug it from the power source.
3. Wait for about 60 seconds.
4. Replug the TV and turn it back on.

Hard Reset (Factory Reset): A hard reset, also referred to as a factory reset, reinstates your TV to its original settings as if it were brand new. This process will erase all your customized settings and personal data.

To perform a hard reset:

1. Turn on your Hisense Roku TV.
2. Locate the physical reset button on the back or side of the TV.
3. Use a paperclip or a similar object to press and hold the reset button.
4. Continue to hold for about 20 seconds.
5. Release the reset button; the TV will now begin the reset process.

When to Reset Your Hisense Roku TV

You should consider a soft reset if your TV is:

• Experiencing minor glitches.
• Running slower than usual.
• Having issues with audio or video output.

A hard reset is more appropriate when:

• The TV is continuously freezing or experiencing severe performance issues.
• You are preparing to sell or gift the TV to someone else.
• You are unable to resolve persistent software problems through troubleshooting.
• You want to clear all personal data before servicing.

Executing a Soft Reset

A soft reset on your Hisense Roku TV can resolve minor glitches without affecting any of your data or settings.

Soft Reset via Remote Control

To perform a soft reset using your remote control:

1. Ensure your TV is on.
2. Hold down the power button until the TV turns off and then back on.
3. The TV will reboot, which typically takes a few moments.

Soft Reset through TV Menu

Alternatively, to soft reset through the TV's menu system:

1. Press the Menu button on your remote.
2. Navigate to Settings and select System.
3. Choose System Restart and confirm your selection.
4. Your Hisense Roku TV will commence the soft reset process.

Performing a Factory Reset

A factory reset can resolve many issues by restoring your Hisense Roku TV to its original settings. This process will remove all personalized data and downloaded apps.

Factory Reset via TV Menu

To perform a factory reset through your TV's menu system:

1. Press the Home button on your remote to access the main menu.
2. Navigate to Settings and select it.
3. Choose System and then Advanced system settings.
4. Select Factory reset, and if promted, Factory reset everything.
5. Enter your TV's PIN if required (the default is "0000").
6. Follow the on-screen instructions to complete the reset.

Factory Reset Using the Reset Button

If you are unable to use the on-screen menu, you can reset using the physical button:

• Locate the Reset button on your TV (check the back or bottom).
  • If it's a tactile button, press and hold it for about 10 seconds.
  • If it's a pinhole button, use a straightened paperclip to press inside the hole for 10 seconds.
• Release the button and wait for the TV to restart.

Factory Reset without Remote Control

Should you need to reset your Hisense Roku TV without a remote:

• Find the physical power button on your TV.
• Unplug the TV from its power source.
• Press and hold the power button on the TV (not the remote) for 15 to 30 seconds while the TV is unplugged.
• Reconnect the power and turn the TV back on to see if the reset has been successful.